3CLogic specializes in providing AI-driven customer experience (CX) and contact center solutions designed for enterprise-level organizations. The company focuses on enhancing customer relationship management (CRM) and customer service management platforms through its innovative offerings. 3CLogic's solutions are globally accessible and aim to improve both customer and employee experiences (EX). The company integrates with major platforms such as ServiceNow, SAP, Microsoft, and Salesforce, allowing for seamless connectivity and enhanced functionality. 3CLogic offers a range of products, including total cloud and hybrid cloud solutions, as well as connectors for various systems like Avaya, Cisco, and Genesys. Their services encompass agent optimization, AI and automation, conversational AI, intelligent interactions, SMS engagement, speech analytics, secure payment processing, and comprehensive reporting and dashboards. 3CLogic is committed to security, holding certifications such as SOC2, ISO 27001, and HIPAA, and adheres to strict security protocols to protect client data. The company also provides resources such as blogs, case studies, and webinars to keep clients informed about the latest trends in CX and EX.
Location Information
Physical Address:
9201 C... (click to view)
Rockville, MD 20850
Mailing Address:
PO B... (click to view)
Rockville, MD 20849-0954
Contact Information
Phone:
800-350-XXXX (click to view)
Product & Service Information
Map & Driving Directions
Supplier Notes
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